Frequently Asked Questions​

Most of our guides have certificates in First Aid and CPR. Sapa Sisters regularly arrange 2 days of classes for all staff.

According to Vietnamese law (Starting from Aug 2019), all travel companies have to buy insurance for their customers. We buy insurance for all guests trekking with us. To do this we will need the name and passport numbers of all travelers.

This insurance covers a small portion of costs in the event of an accident during the trek.

We highly recommend that you have your own travel insurance.

For your protection, we strongly recommend the purchase of travel insurance. Travel insurance provides you with trip cancellation/interruption, travel delay, medical expenses, emergency assistance, air flight, baggage and baggage delay coverages to protect your financial investment. Medical coverage purchased with your policy will also satisfy our requirement for health insurance.

No, we only do private tours.

The roads in Ha Giang are steep, with sharp turns and unpredictable traffic. They are beautiful, and they are genuinely demanding. We don’t recommend riding yourself unless you have real experience on mountain roads.

If you do want to ride, you need a valid motorbike licence. In Vietnam that means a full motorcycle licence from home together with an International Driving Permit issued under the 1968 Vienna Convention. IDPs from some countries, including the US, Canada, Australia and New Zealand, are issued under a different convention and are not accepted here.

We will hold your passport for the duration of the tour and return it afterwards. If the bike is damaged during the trip, the repair cost is yours.

Police check licences along all the main routes in Ha Giang. Fines are substantial, and riding without a valid licence also means your travel insurance will not cover you if anything happens. For those reasons we cannot arrange a self-drive tour for anyone without a valid licence.

If you don’t have one, or would rather not ride, you can add a driver. Every driver we work with is a licensed professional. You sit on the back and enjoy the view. You will find the price on our Ha Giang booking page.

More detail here: Can Foreigners Drive a Motorbike in Vietnam?

Bring a smaller backpack with a change of clothes and personal things needed for the tour. You can buy water along the way, but bring some with you if you choose to go off the main tourist trail. All homestays provide bed sheets, and towels and have mosquito nets over the bed but bring mosquito repellent for the evenings. Other things to bring: sun cream, extra toilet paper, snacks for the road, warm clothes if you trek in winter, early spring, or late autumn, and a swimsuit if you come in the summer. Always bring your passport with you.

No, we don’t have an office in Ha Giang, but we collaborate with Lila Inn. Here, you can leave your luggage and meet your guide. Address: 08 Mai Hắc Đế, P. Nguyễn Trãi, Hà Giang, Vietnam

Lunch is included in all our tours. If you are on an overnight tour, you will also have breakfast and dinner at the homestay. Dinners are a mix of traditional food, including plenty of vegetables, pork, rice, and tofu.

If you have any food restrictions or allergies, please let us know in advance, and we will do our best to accommodate your needs.

Homestays are a type of inn, typically run by local families. 

Guests share one large loft in the homestay, located on the second floor of a beautiful traditional house. The host and their family stay in a separate part of the home. Some homestays also offer private rooms or bungalows, which can be booked for an additional fee—just let us know in advance.

All homestays have hot showers, Western-style toilets, comfortable beds, and delicious traditional food. They are clean and safe.

If nothing else is agreed you will meet your guide at Lila Inn, 08 Mai Hắc Đế, P. Nguyễn Trãi, Hà Giang, Vietnam

You can leave your luggage for free in Lila Inn’s luggage room while trekking. Remember to bring your passport with you.

Yes, We have a several hotel partners in Sapa, Hanoi and Ha Giang please let us know your price range and we will check availability.  Fill in our Contact Form and we will get back to you shortly.