Frequently Asked Questions​

Most of our guides have certificates in First Aid and CPR. Sapa Sisters regularly arrange 2 days of classes for all staff.

According to Vietnamese law (Starting from Aug 2019), all travel companies have to buy insurance for their customers. We buy insurance for all guests trekking with us. To do this we will need the name and passport numbers of all travelers. This insurance covers a small portion of costs in the event of an accident during the trek.

We highly recommend that all our customers also secure their own insurance for added protection.

No, we only do private tours.

Bring a smaller backpack with a change of clothes and personal things needed for the trek. You can buy water along the way, but bring some with you if you choose to go off the main tourist trail. All homestays provide bed sheets, and towels and have mosquito nets over the bed but bring mosquito repellent for the evenings. Other things to bring: sun cream, extra toilet paper, snacks for the road, warm clothes if you trek in winter, early spring, or late autumn, and a swimsuit if you come in the summer.

The price depends on how many days you want to trek, how many people there are in your group and what you want to do. You can find a price list for our “normal” Sapa treks on our Sapa booking page.

You decide together with the guide how you want to spend your trek, our guides are skilled at customizing adventures for your (and your children’s) capacity and wish. We do both easy and difficult treks around Sapa. A normal trek is about 12-15km/day and you walk for about 5-6 hours.

Yes, we have an office at Alley 29, 9 Fansipan Street, Sapa. For late bookings, if you are already in Sapa, you can book your trek directly in our office. Here you can store your luggage while trekking, buy train tickets, book private cars around the area, to Hanoi or Ha Long Bay, book a shared minivan or private car to Lao Cai train station, and more. Welcome in!

Lunch is included in all our treks. If you choose a trek with a homestay, you will also have breakfast and dinner at the homestay. Dinners are a mix of traditional food, including lots of vegetables, pork, rice, and tofu.

If you have any food restrictions or allergies, please let us know in advance, and we will do our best to accommodate your needs.

If you prefer to have lunch at a local house instead of in a restaurant, we can arrange that for an additional fee. In this case, either your guide or the family will cook your lunch. If your guide prepares the meal, you can buy the groceries together on the way. You are also welcome to take part in the cooking if you want to learn how to make Hmong food. Some guides bring their guests to their family members’ houses or even to their own homes.

Homestays are a type of inn, typically run by local families in the valley. When you choose to stay the night at a homestay, you wake up already surrounded by stunning scenery, allowing you to explore more of the area.

Guests share one large loft in the homestay, located on the second floor of a beautiful traditional house. The host and their family stay in a separate part of the home. Some homestays also offer private rooms or bungalows, which can be booked for an additional fee—just let us know in advance.

All homestays have hot showers, Western-style toilets, comfortable beds, and delicious traditional food. They are clean and safe.

Yes, we do! Contact us and we will tell you all about it or book it directly on our Sapa booking page. 

Most of the time, you will meet your guide in Sapa. She can come to your hotel, or you can meet at our office. If your hotel is located outside Sapa city, there may be an additional fee for your guide to meet you there. If you have booked a tour to any of the markets that start from Lao Cai, your guide will meet you at the train station.

Yes, if you trek to Ta Phin or Ta Van villages you can have a traditional Herbal Bath. You pay an extra fee directly to your host.

You can leave your luggage for free in our luggages room while trekking.

We arrange pickup by shared minibus, 1-way Lao Cai-Sapa. We can also arrange pickup by private car, Lao Cai-Sapa, and Sapa-Lao Cai.

Yes, We have a several hotel partners in Sapa, Hanoi and Ha Giang please let us know your price range and we will check availability. Fill in our contact form and we will get back to you shortly.

•Pre and post-trip accommodation.

•Private expenses.

•Drinks and Beverage.

• All other services not mentioned as inclusive.

All prices include VAT